Refund policy
RETURN AND REFUND POLICY - HAVEN STORE
Cash on Delivery Orders:
1. Return sirf tab accept ho ga jab product faulty, damaged ya ghalat item deliver hui ho.
2. Product wapis karne ke liye delivery ke 3 din ke andar WhatsApp 03326974625 pe rabta karein. Video proof zaroori hai.
3. Delivery charges Rs 250 non-refundable hain. Wapis nahi milen ge.
4. Product original packing mein, bina use kiye wapis bhejna hoga.
5. Return approve hone ke baad 7 working days mein refund mil jaye ga. COD orders ka refund Easypaisa/JazzCash ya Bank transfer se hoga.
6. Sale items, undergarments aur cosmetics wapis nahi hon ge.
Note: "Change of mind" pe return accept nahi kiya jaye ga.